NEM
TECH

Effortlessly connect healthcare organizations, transportation providers, Brokers & Members with NEMTECH's AI powered NEMT Operating System managing end-to-end life-cycle of a trip from booking to payment.

NEMTECH Healthcare Transportation Technology Platform
THE INTELLIGENT OPERATING SYSTEM

Digital
AI COO

Every trip. Every decision. Every day.

NEMTECH brings people, trips, vehicles, members, payors and financials together through one intelligent operating system — turning operational complexity into clarity, control and a stronger, more profitable tomorrow.

01 Happier
Members
02 Greater
Efficiency
03 Stronger
Compliance
04 Better Business
Outcomes
MORE THAN TRANSPORTATION. A HEALTHIER TOMORROW.
NEMTECH NEMT operations management dashboard
People
Trips
Communities
Better Outcomes

We Know NEMT.
We Engineer Intelligence.

Built on Experience. Elevated by Intelligence.

People
Trips
Communities
Better Outcomes
REAL OPERATIONS.
INTELLIGENT POSSIBILITIES.

We Understand NEMT.

We understand the business behind every trip.

We Understand NEMT
Real-World Transportation Operations
Real-world transportation operations.
Trip Execution & Dispatch
Trip execution and dispatch challenges.
Drivers, Members & Payors
Drivers, members, payors and compliance.
Operational Performance
Operational efficiency and profitability.
NEMT x AI NEMTECH
NEMT
✕
AI
NEMTECH
REAL WORLD EXPERTISE
MEETS
INTELLIGENT TECHNOLOGY

We Engineer Intelligence.

We turn operational complexity into actionable intelligence.

We Engineer Intelligence
Enterprise Software Engineering
Enterprise software engineering.
Intelligent Automation & Connected Data
Intelligent automation and connected data.
Predictive Insights & Decision Support
Predictive insights and decision support.
AI-Powered Recommendations & Workflows
AI-powered recommendations and workflows.

Built on Experience. Elevated by Intelligence.

01

Understand the operation

Bring real-world NEMT knowledge into every workflow.

02

Connect the enterprise

Unite people, processes, trips and financials on one platform.

03

Turn intelligence into action

Transform operational context into timely recommendations and coordinated execution.

We Know NEMT.
We Engineer Intelligence.

From fragmented systems
➔
Connected operations.
From reactive decisions
➔
Proactive action.
From operational complexity
➔
Greater control.
BETTER TRIPS.
STRONGER COMMUNITIES.
A HEALTHIER
TOMORROW.
NEMTECH
AI ANALYZING

Next Step

SIGNAL → INTELLIGENCE → ACTION
Trip T-4910 Today, 10:24 AM
SIGNAL +14 min
Driver is 14 minutes behind ETA.
INTELLIGENCE
Next pickup has a 9-minute tolerance window.
Next Pickup • Riverside Medical Center
10:32 AM – 10:41 AM
RECOMMENDATION

Reassign Trip T-4910 to D-121.

Driver D-121 is 6 minutes away and within the tolerance window.

02 / AI INTELLIGENCE

See the exception
before the
exception sees
you.

NEMTECH continuously reads operational signals and turns them into practical recommendations. AI doesn't just show you what happened. It tells you what to do next.

EARLIER INSIGHTS. SMARTER ACTIONS. SMOOTHER OPERATIONS.
04 / ONE SOURCE OF TRUTH

One operation.
Many signals.

NEMTECH connects brokers, facilities, payors, members, drivers, vehicles and internal teams around the same trip data. No more stitching together yesterday's version of the truth.

Eliminate data silos One connected source of truth.
Align teams and partners Everyone working from the same information.
Make faster, smarter decisions With complete operational context.
CONNECTED DATA STRONGER OPERATIONS BRIGHTER TOMORROWS
NEMTECH SOURCE OF TRUTH
BROKERS Portals / API
Trip Requests • Eligibility • Authorizations
FACILITIES Bookings
Appointment Data • Pickup / Drop-off
DRIVERS App / GPS
Driver Location • Trip Status • HOS
PAYORS Claims / ERAs
Eligibility • Claims Status • Reimbursement
VEHICLES Fleet / Telemetry
Vehicle Availability • Maintenance
MEMBERS Trip History
Trip Requests • Preferences • Feedback
TRIPS • LIVE
BILLING • RECONCILING
TRIPS LIVE
DRIVERS CONNECTED
VEHICLES AVAILABLE
PAYORS SYNCED
MEMBERS UPDATED
BILLING RECONCILING

Revenue protection

FROM EXECUTED TRIP TO RECONCILED DOLLAR
CLOSED LOOP
EXECUTED TRIPS
1,284 100%
Ready for billing
BILLED TRIPS
1,249 97.2%
Clean claim rate
PAYOR MATCHED
1,231 95.8%
Auto-validated
REVENUE AT RISK
$2,940 18 TRIPS
Action required
Reconciliation pipeline 95.8% auto-reconciled
Trip executed 95%
Claim generated 82%
Payor matched 71%
Payment reconciled 58%
TRIP Executed
→
BILL Generated
→
MATCH With Payor
→
RECONCILE Payment
→
REVENUE Protected
05 / REVENUE PROTECTION

NEMTECH closes
the loop.

Connect completed trips directly to billing, payor rules, reconciliation, and cash collection. Eliminate unbilled runs, clean up aging claims, and protect your margin automatically.

MORE COMPLIANCE LESS LEAKAGE STRONGER MARGINS
OPERATIONAL EFFICIENCY | FINANCIAL IMPACT
SHARED SUCCESS | STRONGER COMMUNITIES
07 / ALIGNED ECONOMICS

More Trips.
Greater Potential.

The goal isn't simply more drivers. It's more from the drivers, vehicles and capacity you already have.

OPTION 01

Success-based pricing

A model tied to executed trips. Start without the weight of onboarding or setup charges.

Zero onboarding
Zero setup charges
Aligned to operations
BETTER OUTCOMES TOGETHER
OPTION 02

Profit-sharing model

A model tied to the EBITDA improvement NEMTECH helps create.

Aligned incentives
Shared upside
Built for durable growth

Turning NEMT Operational Complexity into Clarity, Control and Action

Powered by contextual intelligence.
EVERY TRIP. EVERY DECISION. EVERY DAY.

Running an NEMT business means coordinating people, vehicles, members, trips, payors and payments; often across disconnected systems and constantly changing conditions. NEMTECH brings the entire operation together through one intelligent platform, transforming fragmented workflows into connected decisions, coordinated execution and measurable business outcomes.

Connected
Operations.
Brighter
Tomorrows.
PEOPLE Staff · Care Teams
TRIPS Requests · Schedules
DRIVERS Availability · Compliance
VEHICLES Fleet · Maintenance
NEMTECH
Digital AI COO
CONNECTED DATA.
CONTEXTUAL INTELLIGENCE.
REAL OPERATIONAL IMPACT.
MEMBERS Riders · Eligibility
PAYORS Contracts · Authorizations
BILLING Claims · Payments
FINANCIALS Reconciliation · Reporting
01
CONNECT
Unified operational data
02
UNDERSTAND
Contextual intelligence
03
ACT
Recommendations and coordinated execution
04
IMPROVE
Continuous operational improvement

One Platform. Six Dimensions of Operational Intelligence.

From a unified view of your business to intelligent recommendations and automated execution, NEMTECH gives transportation providers the visibility and control to move beyond managing daily challenges — and toward building a more predictable, productive and profitable operation.

01
ONE-STOP-SHOP
Your entire NEMT operation. One connected platform.

Bring trip management, scheduling, dispatch, drivers, fleet, members, payors, billing and financial reconciliation into one coordinated operating environment. Replace fragmented workflows with a connected journey from trip intake to cash realization.

📅 → 👥 → 🚐 → 💵 → 📄
02
SINGLE SOURCE OF TRUTH
One operational reality. Every decision grounded in connected data.

Unite information across trips, drivers, vehicles, members, payors and financials. Give every team a consistent, reliable view of the business — with the context needed to identify exceptions, understand performance and act with confidence.

📄 Data Nodes → 🛢️ Unified Hub
03
DIGITAL COO
Executive-level operational intelligence. Working across your business.

Extend operational oversight beyond dashboards and reports. NEMTECH's Digital COO continuously evaluates business activity, identifies emerging risks and opportunities, coordinates workflows and helps turn management priorities into operational action.

🧠 AI Engine → 📊 Operations Executive
04
NEXT-BEST-ACTION
Don't just identify the problem. Know what to do next.

Translate operational signals into prioritized, context-aware recommendations. Whether the issue is an upcoming credential expiry, an at-risk trip, underutilized capacity or a billing exception, help your team understand the next action, why it matters and where to focus first.

⚠️ Trip at Risk → Reassign Trip
05
COACHING TIPS
Turn everyday operational decisions into opportunities to improve.

Deliver practical, context-sensitive guidance that helps dispatchers, managers and leadership strengthen execution. Surface opportunities to improve driver utilization, scheduling discipline, service reliability and financial performance — while building a culture of continuous operational improvement.

💡 Coaching Tip: Adjust start times to reduce idle time
06
REACTIVE TO PROACTIVE
Stop managing yesterday's problems. Start anticipating tomorrow's challenges.

NEMTECH continuously interprets operational data, identifies emerging risks and opportunities, and helps transportation providers act before disruptions escalate. By connecting predictive intelligence with actionable recommendations and automated workflows, NEMTECH enables teams to move beyond reactive problem-solving toward proactive, disciplined operations.

Risk → Predictive → Action → Better Outcome

Less firefighting. More foresight. Greater control.

A smarter way to run NEMT where potential disruptions become opportunities to act early, protect service reliability and strengthen operational performance.

PEOPLE.
TRIPS.
COMMUNITIES.
A BRIGHTER
TOMORROW.

Every Journey Is a Promise.
Every Decision Shapes the Outcome.

Every NEMT trip is more than a pickup and a drop-off. It is a promise made to a member, a responsibility carried by a driver, a commitment managed by a transportation provider, and a sequence of operational decisions that determine whether care is delivered reliably — and whether the business performs as it should. From the moment a trip enters the system to the moment it is completed, reconciled and reimbursed, countless variables shape its outcome.

01 Member
History
02 Driver
Availability
03 Vehicle
Capacity
04 Geographic
Constraints
05 Route
Conditions
06 Payor
Requirements
07 Timing
08 Cost
09 Compliance
One journey. A thousand decisions. One intelligent operating system.
TRIP REQUESTED
TRIP PLANNED
ON THE ROAD
COMPLETED
RECONCILED & PAID
01

The Promise

Every journey begins with a commitment.

The Promise
Member needs
Care requirements
Service commitment
A better tomorrow
02

The Plan

The right trip. The right resources. The right sequence.

The Plan
Match the right resources
Optimize routing
Check requirements
Prepare for a smooth trip
03

The Execution

The plan meets the realities of the road.

The Execution
Driver picks up member
Navigate real-time conditions
Handle unexpected changes
Deliver safe, reliable service
04

The Intelligence

Every event creates insight.
Every insight informs action.

Route delay detected
Alternative route recommended
Member no-show risk
Driver en route · Verify
High demand in area
Reallocate nearby vehicle
Monitor real-time events
Identify risks and opportunities
Recommend next-best actions
Learn and continuously improve
05

The Outcome

Every trip should contribute to a better-run business.

The Outcome
Trip completed
Reconciled and reimbursed
Member satisfied
Stronger operational performance

More Than Trips.
A Healthier Tomorrow.

When every journey is connected, every decision is smarter, and every outcome creates a stronger, more resilient NEMT operation.

CONNECTED
JOURNEYS.
STRONGER
COMMUNITIES.

Every Trip Has a Story.

From Intake to Profitability, every trip is a chain of interconnected decisions. NEMTECH connects every stage — Intake, Schedule, Dispatch, Execute, Bill and Reconcile — into one intelligent journey, transforming operational complexity into seamless execution, accurate reimbursement and stronger profitability.

01
INTAKE
Capture the trip.
02
SCHEDULE
Plan the right resources.
03
DISPATCH
Assign and coordinate.
04
EXECUTE
Deliver the trip.
05
BILL
Turn service into revenue.
06
RECONCILE
Match. Verify. Close.
07
PROFITABILITY
Understand the outcome.
New Trip Request
Member
Pickup Location
Destination
Trip Type
Schedule Trip
Oct 12, 2026 · 10:30 AM
Driver: James R.
Vehicle: #420
Capacity: 1 Member
Live Dispatch
ETA 8 mins
Driver Assigned: Mike T.
Vehicle #420 · En Route
Trip in Progress LIVE
Driver Assigned
En Route
Member Picked Up
On the Way
Arrived
Trip Completed
Service Delivered
Documentation
Claim Ready
Ready to Bill
Reconciliation
Trip Completed
Documents Verified
Claim Matched
Payment Received
Trip Performance
Revenue
Cost
Margin
Performance
★ Optimal Margin
NEMTECH
CONNECTS ACROSS
EVERY STAGE
PEOPLE Staff. Teams.
➔
TRIPS Requests. Schedules.
➔
DRIVERS Availability. Performance.
➔
VEHICLES Fleet. Maintenance.
➔
MEMBERS Care. Eligibility.
➔
PAYORS Contracts. Auth.
➔
BILLING Claims. Payments.
➔
FINANCIALS Reconciliation. Growth.
Driver assisting member

One connected journey.
Every decision in context.
Every trip driving better outcomes.

PEOPLE.
JOURNEYS.
A HEALTHIER
TOMORROW.
Operational Complexity to Impact
Operational Insight Real Impact
BETTER OPERATIONS.
STRONGER COMMUNITIES.
THE COST OF OPERATIONAL COMPLEXITY

Every Inefficiency Has a Cost.
Every Insight Creates an Opportunity.

NEMT operations are shaped by thousands of daily decisions. When those decisions lack connected data and contextual intelligence, the impact reaches every part of the business.

Dispatch & Driver Productivity
01

Dispatch & Driver Productivity

Inefficient trip allocation leaves driver capacity underutilized and trips unserved.

  • Underutilized drivers
  • Unserved trips
  • Higher operating costs
  • Member dissatisfaction
Route Planning & Empty Miles
02

Route Planning & Empty Miles

Poor routing and limited foresight increase deadhead miles, travel time and operating costs.

  • Increased deadhead miles
  • Higher fuel and maintenance costs
  • Longer trip times
  • Lower trip capacity
No-Shows & Late Cancellations
03

No-Shows & Late Cancellations

Limited member-history insights make preventable disruptions harder to anticipate and manage.

  • Lost driver time
  • Reduced vehicle utilization
  • Last-minute rebooking costs
  • Service reliability impact
Billing & Reconciliation
04

Billing & Reconciliation

Incomplete trip records and missed discrepancies can delay or reduce reimbursement.

  • Delayed reimbursement
  • Claim denials
  • Manual review effort
  • Cash flow impact
Unseen Revenue Leakage
05

Unseen Revenue Leakage

Disconnected information and reactive decisions leave opportunities, risks and avoidable costs undetected.

  • Missed revenue opportunities
  • Unidentified cost leakage
  • Increased operational risk
  • Lower profitability
THE OPPORTUNITY

The Opportunity

Connect the operation. Anticipate challenges. Turn everyday decisions into measurable business impact.

See the Difference with NEMTECH →
Connected
Data
→
Contextual
Intelligence
→
Proactive
Decisions
→
Measurable
Impact
SAME
JOURNEYS.
A BRIGHTER
TOMORROW.
More People
Fewer Barriers
Brighter Tomorrows

More Trips. Greater Potential.

Turn existing operational capacity into greater trip potential.

NEMTECH helps transportation providers make better use of available drivers, vehicles and operational capacity by connecting planning, execution and intelligence across the trip lifecycle.

01

Unlock existing capacity

Improve how trips are allocated across available drivers and vehicles.

Available Resources
Drivers 12 •
Vehicles 8 •
Open Capacity 18 •
  • Optimize driver utilization
  • Maximize vehicle availability
  • Reduce idle time
  • Serve more members
MAKE BETTER USE OF WHAT YOU ALREADY HAVE
02

Increase trip throughput

Create the opportunity to complete more trips without proportionally increasing fleet size.

Trip Flow
✓
Requests
→
✓
Scheduled
→
✓
Assigned
→
✓
Completed
  • More efficient trip allocation
  • Higher trip completion rates
  • Better use of existing fleet
  • Meet growing member demand
MORE COMPLETED TRIPS FROM EXISTING CAPACITY
03

Reduce avoidable leakage

Use operational context to identify missed trips, inefficient routes and preventable disruptions.

Detected Issues
⚠ Missed Trip Member did not show
📊 Inefficient Route Longer than optimal
⏱ Preventable Disruption Last-minute cancellation
  • Identify issues earlier
  • Take proactive action
  • Reduce preventable disruptions
  • Minimize operational waste
IDENTIFY AVOIDABLE OPERATIONAL LOSS
04

Strengthen revenue potential

Convert successfully executed, eligible additional trips into potential revenue.

Trip to Revenue
Executed Trip✓
Doc Complete✓
Eligible✓
Billable•
Trend
  • More completed trips
  • Fewer write-offs
  • Better reimbursement
  • Stronger financial performance
TURN EXECUTION INTO REVENUE POTENTIAL
01 CAPACITY
People, vehicles and opportunity ready.
→
02 ALLOCATION
Smarter matching and planning.
→
03 EXECUTION
More completed trips.
→
04 REVENUE POTENTIAL
Greater opportunity for your business.
More Trips.
Better Utilization.
Greater Potential.

Turn Existing Capacity Into Greater Potential.

NEMTECH connects trip demand, driver availability, vehicle capacity and operational intelligence to help transportation providers make better use of the resources already in their operation.
See NEMTECH in Action →
SAME
JOURNEYS.
GREATER
POTENTIAL.

Start using NEMTECH now

Effortlessly control transportation operations directly from your phone. Built for drivers, care coordinators, and patients on Android and Apple iOS.

NEMTECH Driver Mobile App for iOS & Android
Driver App
NEMTECH Patient Ride Tracker for iOS & Android
Patient & Clinic Tracker

Take control of your transportation operations with NEMTECH!

Schedule a live demo to see how easy it is to manage, dispatch, and optimize healthcare transportation.

EHR Integration
EHR Integration

Allows care coordinators to order trips directly inside existing medical records software.

Automated Exception Detection

Predict traffic delays early and reassign drivers in less than 1 second.

Exception Detection
Audit & Compliance

Generate detailed fulfillment analytics, SLA reports, and billing data exports.

Compliance Reports
Fleet Tracking
Fleet Tracking

Monitor active vehicles, driver locations, and trip progress in real-time.

Trip Categorization
Trip Categorization

Organize trips by type: dialysis, therapy, cardiology, and specialty care.

Automatic Reports
Automatic Reports

Reports can be exported in CSV, PDF, and direct billing system formats.

BETTER OPERATIONS BRIGHTER OUTCOMES
08 / START THE CONVERSATION

Your operation
is ready for a
COO.

Zero-friction migration. One operating model. A clearer view of what happens next.

DISCOVER Your opportunity
EXPLORE A tailored approach
MOVE FORWARD With confidence

No sales pressure. Just a conversation about what's possible.